Do you have a patient safety concern/complaint about this health care organization accredited by Joint Commission? The Joint Commission preferred method for submitting a patient concern is through their online submission form as it allows for more direct, timely receipt and review of your concerns.
To report a patient safety event or concern over the phone, call 1.800.994.6610.
Reports can also be submitted by mail to:
Office of Quality and Patient Safety
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
They do not accept faxed or emailed submissions.
By policy, Joint Commission cannot accept copies of medical records, photos or billing invoices and other related personal information. These documents will be shredded upon receipt.
Joint Commission is not a health care provider. If you have a medical emergency, please call 911.
If you are having thoughts of harming yourself or experiencing a mental health crisis, please call 988, The Suicide and Crisis Lifeline.
Joint Commission does not accept walk-ins or complaints filed in-person.